RETURN & REFUND POLICY

ALL our products are checked twice for no prominent defects before packed for shipping .

Mii Korea Concept Store Sdn Bhd will not accept:

  1. Any customer personal feeling or subjective reason is not allowed for exchange or refund, based on the fact that the product is not perfectly suit you or the end result does not meet your expectation.
  2. Slight color difference. We have done our best to display as accurately as possible the colors of the apparels shown on our website. However, because the colors you see depend on your monitor and other settings, we cannot guarantee that your monitor’s display will be exactly accurate.
  3. Color fading or discolor due to customer carelessness of washing the product.
  4. Measurements stated may vary 0.5″-1″ as items are mass produced. In such cases, it will not be considered a defect and no exchanges will be carried out. Sizing issue such as cannot fit in, too big or too tight or too short or long does not extend to any form of return nor exchange. Strictly no exchange for reasons relating to size is not what you should expect or should be able to fit in when it is smaller or bigger than it is perceived.
  5. The customer does not like the color or style, and wishes to change to another color or style/pattern/design.
  6. Customer carelessness of handling or opening the parcel may damage the items to scissor or penknife cut and dirt due to dirty hand. Please be careful when opening your parcel.
  7. If you feel the goods/product is uncomfortable or too transparent it is not allowed for exchange or refund.
  8. All orders are checked for defects before shipment, we will not accept any damages and broken occur during delivery.
  9. Please do not place order if you are really high perfectionist, as all of our item is imported and not handpicked product, slightly scratches or color rust is normal.
  10. Please be reminded,you are not allow to return your purchase to our outlet.
  11. Not be held responsible if shipment is lost or damage.

 

Please contact us at +604-537 6686 if you have any questions or doubts.